Parcel tracking opens in a public tracker; order status comes from our team until accounts go live.
Opens a public tracker with your number filled in. Works for any carrier we use.
Send your order number (BSN-…) on WhatsApp and we reply with the current status, the photos on file and the next step. Self-service order status opens when customer accounts go live.
Check on WhatsAppStatuses you will see from us, in order.
| Status | Meaning |
|---|---|
| Quoted | Price sent, waiting for your decision. |
| Paid | First invoice cleared; we are buying from the seller. |
| Purchased | Order placed with the seller, waiting for domestic delivery. |
| In warehouse | Arrived, weighed, photographed; check sheet available. |
| Freight quoted | Shipping price ready; waiting for your approval and payment. |
| Dispatched | Left Guangzhou with a tracking number. |
| Delivered | Carrier confirms delivery. Report issues within 7 days. |
Send a product link, a photo or a spec. We reply with a written price, usually within two working hours.
Open WhatsApp [email protected] Guangzhou 09:00–18:00