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How long does customs clearance take?

A direct answer first, then the detail that decides the outcome.

Usually hours, sometimes a week. The difference is paperwork, not luck. A clean parcel — accurate invoice, correct HS code, plausible value, no restricted contents — clears in hours at most destinations. A parcel with a vague description ("gift"), a value that does not match the market price, or a missing invoice sits in a queue until an officer asks a question, and each question adds days. Peak season adds time on its own: November and December, and the weeks around Chinese New Year, can add two to five days at busy entry points even for clean parcels.

  • Clean paperwork clears in hours
  • Vague descriptions are the main trigger for delays
  • Peak season adds 2–5 days even for clean parcels
Why is my parcel stuck →Shipping routes →

Common questions

How long does customs clearance take? Usually hours, sometimes a week. The difference is paperwork, not luck. A clean parcel — accurate invoice, correct HS code, plausible value, no restricted contents — clears in hours at most destinations. A parcel with a vague description ("gift"), a value that does not match the market price, or a missing invoice sits in a queue until an officer asks a question, and each question adds days. Peak season adds time on its own: November and December, and the weeks around Chinese New Year, can add two to five days at busy entry points even for clean parcels.

Is this included in the service fee? Sourcing, negotiation and inspection are included in the banded service fee. Freight and destination taxes are quoted separately so each line is visible.

How do I start? Send the product link on WhatsApp. You get a written, itemised price within two working hours.

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